What is your return policy?
The Short Answer
The official Structure Sensor Terms of Sale (agreed to at checkout) don't provide for a return of open and used products. However, our #1 goal is always to ensure you're happy and satisfied with your experience, and if it ends up not being the right fit for your business (or there was a misunderstanding about what the product would do), we do accept returns within your first 30 days as long as they were purchased from the Canvas website (this one!).
This does not apply to defective hardware, which falls under our Hardware Warranty and is eligible for an exchange within the first 90 days.