I live outside the United States. Do you ship to my country?

In most cases, the answer is yes — and you'll have a few options! This FAQ will cover how to check if you can purchase from our website directly, as well as our international resellers that are approved to sell

Purchasing Directly From Our Website

We ship directly to many countries - the best way to find out if we ship to your country is by adding an item to your cart and checking to see if your country is listed within the "Country" drop-down menu.

To add an item to your cart:

  1. Click Here
  2. Select an iPad model
  3. Click "Add to Cart"
  4. Scroll to the bottom of the page and click on the "Country" drop-down menu
  5. If it is included in the drop-down that means we ship directly to your country. If your country is not listed, please reach out to support@canvas.io.

Purchasing From A Global Structure Sensor Reseller

Structure Sensor is also available for purchase from local resellers in several regions outside of the US. We've listed all official Canvas-compatible Structure Sensor resellers (i.e., that carry both Structure Sensor and our Wide Vision Lens) below, sorted by territory. When contacting these resellers, please confirm that you are intending to use the product with Canvas, and ensure that you include a Wide Vision Lens with your order. They may not have the same bundles pre-packaged that we sell on our website. 

Resellers By Territory

Asia

  • DTSL (HK, TW, CN, MO, SG)

Australia

Europe

Latin America

  • Exectec (sold under "Sensor Canvas" and distributes all over Latin America, including South America, Central America and Mexico)

You can find additional Structure Sensor resellers here, but it's important to note that not all of these resellers stock the Wide Vision Lens (which is strongly recommended for room scanning). If you'd like to become a reseller, contact us.

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