Does Canvas still support Structure Sensor (original or Mark II)?
The Short Answer
Yes. Anyone with an existing original Structure Sensor or Structure Sensor Mark II can continue using Canvas unimpeded, and will continue to get the same support they've always received. If desired, you may also continue buying Structure Sensor Mark II on the Structure Sensor website.
However, we are now promoting the LiDAR-enabled iPads as the principal hardware option for new Canvas customers due to the ease of onboarding and comparable results for room scanning.
The Long Answer
Until June 2020, Canvas could only be used with a Structure Sensor, a 3D sensor attachment for mobile devices made by the same parent company, Occipital. For the very first time, Structure Sensor gave mobile devices like iPads the ability to measure depth directly, and it's what allowed Canvas to create scale-accurate 3D scans and CAD models.
In March 2020, Apple launched a new set of iPad Pros with a depth sensor embedded into the device itself. This sensor functions slightly differently than Structure Sensor, but after exhaustive testing and review by our engineering team, we determined that we can deliver comparable or better results with the LiDAR sensor for the target uses of Canvas. We launched full support for LiDAR-enabled iOS devices in June 2020, and it was also introduced in the Structure SDK.
Over time, we found that our customers agreed that it was a huge step forward in ease of use — there was no extra hardware, no calibration, and they could simply download Canvas and start scanning. As of October 29, 2020, we have discontinued the sale of Structure Sensor on the Canvas website, and are encouraging customers to purchase a supported LiDAR-enabled device if they do not already have one. If you only very recently purchased a non-LiDAR-enabled iPad and don't yet feel ready to upgrade, drop us a line at email@example.com. We'd be happy to talk through your options and what will work best for your situation.
To reiterate, there is no current change to existing support of the original Structure Sensor or Structure Sensor Mark II in the Canvas app itself. If you already have a sensor, your use will remain unimpeded, and you can continue getting support from our team on any questions or technical issues you may run into. As of now, outside of not having to worry about extra hardware, we don't see a reason to upgrade to the iPad Pro if you already have a Structure Sensor. Of course, if you only recently purchased a sensor and are worried about its longevity, please email firstname.lastname@example.org and we'd be happy to talk it through.
You may be interested in reading more about the differences between using Canvas with a LiDAR-enabled iPad vs. Structure Sensor here: What are the benefits of using Canvas with a LiDAR-enabled iPad vs. Structure Sensor?