Canvas FAQ
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Getting Started

  • Getting Started With Canvas
  • Tutorial: How to scan a room with Canvas
  • Tutorial: How to scan a staircase with Canvas
  • I'm totally new to 3D! Do you offer any training in 3D design programs that pair with Canvas?
  • What can I do with my Canvas Account Portal?
  • Is there somewhere that I can get help calibrating my Structure Sensor?
  • What is the Canvas Web Viewer and how do I use it?
  • How big of a space can I scan?
  • Can I merge multiple scans to cover an entire property?
  • What is reprocessing and what do I get from it?
  • How do I upload my scans for reprocessing or Scan To CAD?
  • What does all of this cost?
  • What device should I use with Canvas?
  • I want to talk to a human! How do I call you?
  • What is Canvas Business?
  • What kind of accuracy can I expect from Canvas?
  • ​Can you review my scan and let me know if it’s good?
  • What are the differences between Canvas for iPhone and Canvas for iPad?

Categories

  • Getting Started
  • Use Cases
  • About Scan To CAD
  • About Compatible Devices
  • About 3D Scanning
  • About Your Account and Account Portal
  • About Structure Sensor (Discontinued)
  • About Occipital
  • Troubleshooting and Technical Support
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