How do I place a Scan To CAD order?

The Short Answer

You can start a Scan To CAD order from a few different places:

  • While viewing a scan, tap "Get CAD". Select your output, and place your order.
  • Once a scan is complete, tap "Get CAD" when prompted. Select your output and place your order.
  • Tap "Get CAD" when viewing your scans from the home screen. Select output and place your order.

Any of these options will also offer your a chance to select multiple scans which can be converted into a single, merged file. 

The Long Answer

Below are step by step instructions for placing a Scan To CAD order for an iPad or iPhone:

Canvas: LiDAR 3D Measurements - iPad

Canvas: LiDAR 3D Measurements - iPhone

Canvas Account Portal

Canvas for Homeowners

Ordering Multiple Outputs

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Ordering on an iPad

  1. Get CAD: Open the home in-app and tap "Get CAD"

  2. Select scans: Tap to select scans, then tap "Continue"

  3. Merge: Choose if you want a single, merged model created from multiple scans. You can read more about merging scans here.

  4. Select format: You can learn more about the various file formats (and compatible programs) available from Scan To CAD here.

  5. Environment type: Select if order contains interiors, exteriors, or both. Exteriors require alternative pricing — more information available here.

  6. Estimate and Authorization hold: Review and confirm the hold and estimate amounts. Full explanation of estimates and pricing available here.

  7. Delivery ETA: Review estimate delivery date and add optional rush processing. Rush processing times available here.

  8. Review order details: Confirm delivery email and payment method

  9. Order placed: Leave Canvas open for your scans to fully uploaded.

Ordering on an iPhone

  1. Get CAD: Open the home in-app and tap "Get CAD"

  2. Select scans: Tap to select scans, then tap "Continue"

  3. Merge: Choose if you want a single, merged model created from multiple scans. You can read more about merging scans here.

  4. Select format: You can learn more about the various file formats (and compatible programs) available from Scan To CAD here.

  5. Environment type: Select if order contains interiors, exteriors, or both. Exteriors require alternative pricing — more information available here.

  6. Estimate and Authorization hold: Review and confirm the hold and estimate amounts. Full explanation of estimates and pricing available here.

  7. Delivery ETA: Review estimate delivery date and add optional rush processing. Rush processing times available here.

  8. Place Order: Leave Canvas open for your scans to fully uploaded.

Account Portal

  1. Log in to your account
  2. Click on the Uploaded Scans tab next to Order History
  3. Click the name of the home on the left
  4. Here are all uploaded scans of that home
  5. Click Scan To CAD button to start the order
  6. Select each scan you want to process by clicking, then click Next
  7. Choose Scan To CAD output
  8. Select "Yes, merge my scans" if you want to receive a single, global CAD model
  9. Review order details (from top to bottom):
     
    1. Processing Priority: You can rush process the order for an additional 20%
    2. Indicate if the order contains interior/exterior/both. Processing exteriors and interiors requires an additional cost for processing. More information available here: Can I use Canvas to scan exteriors?
    3. Estimated area and price per scan
    4. Total (best estimate) and hold amount
    5. Estimated delivery date. Most orders can be processed within 2 days, but processing time can be affected by order size and complexity. More information here. 
  10. Select/enter payment method and place order

Canvas for Homeowners

  1. From home screen, tap the "Select" button at the top right
  2. Select each scan you want included in your order and tap "Scan To CAD" at the bottom
  3. Confirm whether you want to receive a merged, global file or individual models
  4. Select whether this order contains scans of interiors only, exteriors, facades and siding only, or if the order contains both
  5. Submit order and wait for scans to fully upload.
  6. You will receive your Scan To CAD order within 2-3 business days. You can learn about Scan To CAD processing times here.

If you have any questions or spot any issues in your results, please don't hesitate to reach out to us at support@canvas.io.

For more information on what gets included and excluded in your final CAD model please check out this article: What details are included with my CAD file?.

Ordering Multiple Outputs

Ordering multiple formats (e.g., I want a Revit model and 2D drawings) as well as adding on to an old order (I already processed this for Chief Architect, but I also want a SketchUp model) are not officially supported in the Canvas app, but we are usually able to accommodate manually. 

If you are combining a new order with an older order (e.g. adding another room to an existing home model), you will only be billed for the additional square footage processed for the add-on. 

Please contact support@canvas.io for the latest pricing. 

Ordering Scans of Objects

As Canvas is meant for scanning rooms and homes, your order will likely be automatically rejected by the Scan To CAD system. We can override this rejection in some circumstances by request, but it may affect your pricing. Please contact support@canvas.io if you intend to scan equipment or industrial environments, and we also suggest reading: What gets included in my CAD file?

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